Swrve incident
Outage Event API (Resolved) and delay in Payload Targeting and Advanced Rules
Minor Vendor's status page →
Resolved after 18 hours 2 minutes, affecting Event API and Push Notifications and 1 more, on November 25, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Event APIPush NotificationsAdvanced Rule ProcessingPayload Targeting
Update timeline
- investigating Nov 25, 2020, 03:21 PM UTC
We are investigating an issue with Push API and Event API as a result of an upstream vendor outage.
- investigating Nov 25, 2020, 03:27 PM UTC
We are continuing to investigate this issue.
- identified Nov 25, 2020, 03:37 PM UTC
Event API and Push Notifications are currently functional. There is a delay in Payload Targeting and advanced rule processing for Amplify.
- identified Nov 25, 2020, 04:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 26, 2020, 08:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2020, 09:23 AM UTC
This incident has been resolved.
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