Resolved after 8 hours 58 minutes, affecting Dashboard and Event API and 1 more, on December 7, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
DashboardEvent APIEvent ProcessingA/B Test/Content ServersPush NotificationsUser DB ExportAdvanced Rule ProcessingPayload TargetingIdentity ServiceExport API
Update timeline
- investigating Dec 07, 2021, 04:10 PM UTC
We are currently experiencing degraded performance on a number of Swrve components due to issues with a provider.
- identified Dec 07, 2021, 05:09 PM UTC
The issue has been identified by our provider and a fix is currently being implemented.
- monitoring Dec 08, 2021, 01:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2021, 01:09 AM UTC
This incident has been resolved.
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