Swrve incident

Degradation of Advanced Rule Processing

Resolved after 3 hours 24 minutes, affecting Advanced Rule Processing, on November 5, 2022.

monitoring Nov 05, 2022, 02:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2022, 12:09 PM UTC
Resolved
Nov 05, 2022, 03:33 PM UTC
Duration
3h 24m
Detected by Pingoru
Nov 05, 2022, 12:09 PM UTC

Affected components

Advanced Rule Processing

Update timeline

  1. investigating Nov 05, 2022, 12:09 PM UTC

    We are currently investigating an issue with Advanced Rule Processing in the US which is resulting in delayed processing.

  2. identified Nov 05, 2022, 12:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2022, 01:37 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 05, 2022, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 05, 2022, 03:33 PM UTC

    This incident has been resolved.

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