Resolved after 2 hours 20 minutes, affecting Event Processing and A/B Test/Content Servers and 1 more, on January 31, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Event ProcessingA/B Test/Content ServersPush NotificationsAdvanced Rule Processing
Update timeline
- investigating Jan 31, 2024, 02:01 PM UTC
We are investigating elevated errors in Transactional Push API
- investigating Jan 31, 2024, 02:17 PM UTC
We are continuing investigation. There is an increase in errors on A/B test Content servers. Event processing and Advanced rule processing is also delayed.
- identified Jan 31, 2024, 02:39 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 31, 2024, 02:54 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 31, 2024, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2024, 04:21 PM UTC
This incident has been resolved.
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