Sword Health incident

Intermittent failures detected on multiple services

Critical Vendor's status page →

Resolved after 1 hour 34 minutes, affecting Enrollment Platform and Treatment Platform and 1 more, on June 12, 2025.

investigating Jun 12, 2025, 06:56 PM UTC

We are currently investigating this issue.

Started
Jun 12, 2025, 06:56 PM UTC
Resolved
Jun 12, 2025, 08:30 PM UTC
Duration
1h 34m
Detected by Pingoru
Jun 12, 2025, 06:56 PM UTC

Affected components

Enrollment PlatformTreatment PlatformMobile APICorporate WebsiteFile Exchange PlatformAI System

Update timeline

  1. investigating Jun 12, 2025, 06:56 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 12, 2025, 09:09 PM UTC

    This incident has been resolved.

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