Is Switcher Inc. Down Right Now? Live Switcher Inc. Status & Outages | IsDown incident

Facebook Comments on Timelines are not appearing inside Switcher

Resolved after 5 days 4 hours, affecting Facebook Live Integration, on May 3, 2020.

resolved May 09, 2020, 03:55 AM UTC

Facebook Live comments for videos posted on Timelines appear to be working again. We will continue monitoring this issue.

Started
May 03, 2020, 11:04 PM UTC
Resolved
May 09, 2020, 03:55 AM UTC
Duration
5d 4h
Detected by Pingoru
May 03, 2020, 11:04 PM UTC

Affected components

Facebook Live Integration

Update timeline

  1. identified May 03, 2020, 11:04 PM UTC

    We've determined that Facebook comments on personal Timelines are not appearing inside Switcher. This is a change made by Facebook and a Bug report had already been filed. https://developers.facebook.com/support/bugs/320368758944004/ At this time we are waiting for a response from Facebook. Comments still work as expected on Facebook Pages and Groups.

  2. resolved May 09, 2020, 03:55 AM UTC

    Facebook Live comments for videos posted on Timelines appear to be working again. We will continue monitoring this issue.

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