Is Switcher Inc. Down Right Now? Live Switcher Inc. Status & Outages | IsDown incident
Unable to Switch Between Video Assets in Switcher App Version 10.2
Resolved after 1 day 20 hours, affecting Switcher Studio App, on March 1, 2024.
An issue has been identified in Switcher app version 10.2 that prevents switching between video assets in the Sources panel. Current workarounds for this app version are to disable audio on any video assets (long hold on the video asset, tap edit properties, toggle off Enable Audio, tap Done) or to switch to a live source or photo asset between videos. The development team is aware of the issue and is in the process of rolling out a fix.
Affected components
Update timeline
- identified Mar 01, 2024, 07:05 PM UTC
An issue has been identified in Switcher app version 10.2 that prevents switching between video assets in the Sources panel. Current workarounds for this app version are to disable audio on any video assets (long hold on the video asset, tap edit properties, toggle off Enable Audio, tap Done) or to switch to a live source or photo asset between videos. The development team is aware of the issue and is in the process of rolling out a fix.
- resolved Mar 03, 2024, 03:07 PM UTC
This issue has been resolved with the release of Switcher 10.2.1.
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