Swan incident

LIVE - Card Payments

Major Resolved

Swan experienced a major incident on June 15, 2026 affecting Cards (Card payments), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 07:48 AM UTC
Resolved
Jun 15, 2026, 08:22 AM UTC
Duration
34m
Detected by Pingoru
Jun 15, 2026, 07:48 AM UTC

Affected components

Cards (Card payments)

Update timeline

  1. identified Jun 15, 2026, 07:48 AM UTC

    From 09h48 to 09h55, we experienced a failure in Card Payments, resulting in some Card Transactions to be refused. We have identified the issue, implemented a fix, and are monitoring the result. Users can retry transactions to proceed.

  2. monitoring Jun 15, 2026, 07:55 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 15, 2026, 08:22 AM UTC

    This incident has been resolved.