Swan incident

LIVE - SEPA Instant Credit Transfers

Minor Resolved

Swan experienced a minor incident on June 1, 2026 affecting Credit Transfers and Direct Debits (SEPA Instant Credit Transfers), lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 02:18 PM UTC
Resolved
Jun 03, 2026, 12:35 PM UTC
Duration
1d 22h
Detected by Pingoru
Jun 01, 2026, 02:18 PM UTC

Affected components

Credit Transfers and Direct Debits (SEPA Instant Credit Transfers)

Update timeline

  1. investigating Jun 01, 2026, 02:18 PM UTC

    As of **15h22** CET, we are experiencing a **partial** outage of outgoing SEPA Instant Credit Transfers due to instability within the BPCE group, and all participating entities. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer. We are currently investigating the issue with our banking provider and will provide the next update by **17h.**

  2. identified Jun 01, 2026, 02:57 PM UTC

    The outage is impacting both incoming and outgoing SEPA Instant Credit Transfers.

  3. identified Jun 01, 2026, 03:12 PM UTC

    We are continuing to await updates on the status of this outage. Next update will be provided by 18h.

  4. identified Jun 01, 2026, 03:49 PM UTC

    The incident is ongoing and we are awaiting the next communication. We will provide a final update for the day by 18h30.

  5. monitoring Jun 01, 2026, 04:30 PM UTC

    The issue appears to be resolved, and we are currently monitoring the result.

  6. identified Jun 01, 2026, 04:36 PM UTC

    Some further instability has been observed. We will provide an update tomorrow morning with additional information.

  7. identified Jun 02, 2026, 07:52 AM UTC

    This incident is still active.

  8. identified Jun 02, 2026, 02:48 PM UTC

    This incident is still active.

  9. identified Jun 03, 2026, 09:03 AM UTC

    This incident is still active.

  10. identified Jun 03, 2026, 12:35 PM UTC

    This incident is still active.

  11. resolved Jun 03, 2026, 12:35 PM UTC

    This incident has been resolved.