Swan experienced a minor incident on August 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 10, 2026, 05:52 AM UTC
Type: Incident Duration: 4 hours and 12 minutes Affected Components: Virtual & Physical Card Management Aug 10, 09:37:00 GMT+0 - Resolved - This incident has been resolved. Aug 10, 05:52:00 GMT+0 - Investigating - As of 7h52, we are experiencing an issue with card management (Create PIN/get PIN/etc.). We are investigating the incident and will provide the next update before 9h30. Aug 10, 07:27:33 GMT+0 - Identified - The incident is ongoing. We will provide the next update by 10h30. Aug 10, 08:13:52 GMT+0 - Identified - The incident is ongoing, and appears to be related to an issue at an upstream provider. We will provide the next update by 11h30\. Aug 10, 09:17:27 GMT+0 - Identified - The incident is ongoing. We will provide an update before 12h30.