Swan experienced a minor incident on August 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 11, 2026, 03:07 PM UTC
Type: Incident Duration: 2 hours and 58 minutes Affected Components: Virtual & Physical Card Management Aug 11, 15:07:00 GMT+0 - Investigating - As of 17h07, we are experiencing an outage of SmartPIN services due to an issue at an upstream provider. Card PINs delivered by SMS may not be available for users. We will provide an update by 18h30\. Aug 11, 17:02:00 GMT+0 - Resolved - This incident has been resolved.