Svix incident

[EU] Elevated response times and error rates affecting some customers.

Major Resolved View vendor source →

Svix experienced a major incident on June 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 12:00 AM UTC
Resolved
Jun 03, 2026, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jun 03, 2026, 12:00 AM UTC

Update timeline

  1. resolved Jun 03, 2026, 02:04 AM UTC

    We experienced an issue where some customer in the EU region experienced elevated response times and error rates. The time frames when this occurred: 23:44 - 23:46, 00:05 - 00:13, and 00:38 to 00:48 UTC. This happened due to a significant spike in traffic (161x traffic the minute before), and the system not scaling fast enough to catch up. This affected customers routed to the same nodes that experienced this load.