Svix incident
US region: create message API failures [ephemeral, resolved]
Resolved on November 24, 2025.
Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.
Update timeline
- resolved Nov 24, 2025, 09:41 PM UTC
Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.
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