Svix incident

US region: create message API failures [ephemeral, resolved]

Notice Resolved View vendor source →

Svix experienced a notice incident on November 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 09:30 PM UTC
Resolved
Nov 24, 2025, 09:30 PM UTC
Duration
—
Detected by Pingoru
Nov 24, 2025, 09:30 PM UTC

Update timeline

  1. resolved Nov 24, 2025, 09:41 PM UTC

    Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.