Svix incident

EU: some requests were timing out due to increased latency.

Resolved on January 19, 2025.

resolved Jan 20, 2025, 01:52 AM UTC

Sorry also for not updating the status page before, it looked ephemeral when it first surfaced. The issue was one API node that was having networking issues and was failing to connect to the rest of the systems and was timing out while at it. Only requests routed to this API node were affected, so retries would succeed. It's now been resolved.

Started
Jan 19, 2025, 01:15 PM UTC
Resolved
Jan 19, 2025, 01:15 PM UTC
Duration
–
Detected by Pingoru
Jan 19, 2025, 01:15 PM UTC

Update timeline

  1. resolved Jan 20, 2025, 01:52 AM UTC

    Sorry also for not updating the status page before, it looked ephemeral when it first surfaced. The issue was one API node that was having networking issues and was failing to connect to the rest of the systems and was timing out while at it. Only requests routed to this API node were affected, so retries would succeed. It's now been resolved.

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