SurveyMonkey incident

Multi survey analysis charts returning error

Minor Resolved View vendor source →

SurveyMonkey experienced a minor incident on October 2, 2025 affecting SurveyMonkey, lasting 19h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 12:32 AM UTC
Resolved
Oct 02, 2025, 07:58 PM UTC
Duration
19h 25m
Detected by Pingoru
Oct 02, 2025, 12:32 AM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Oct 01, 2025, 11:52 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 12:32 AM UTC

    The issue has been identified and a fix will be released soon. In the meantime, as a workaround, please adjust your Multi-Survey Analysis dashboard filter to end on or before 9/29.

  3. resolved Oct 02, 2025, 07:58 PM UTC

    This incident has been resolved.