SurePrep experienced a critical incident on September 16, 2024, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 16, 2024, 08:19 AM UTC
We have received reports that Ufile Online is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
- resolved Sep 16, 2024, 09:36 AM UTC
Ufile Online is currently working for all customers.