SurePrep incident

NetClient CS - US - Degraded Performance

Minor Resolved View vendor source →

SurePrep experienced a minor incident on January 21, 2025 affecting NetClient CS, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 05:26 PM UTC
Resolved
Jan 21, 2025, 05:28 PM UTC
Duration
1m
Detected by Pingoru
Jan 21, 2025, 05:26 PM UTC

Affected components

NetClient CS

Update timeline

  1. identified Jan 21, 2025, 05:26 PM UTC

    We have received reports of slowness in NetClient CS. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.

  2. resolved Jan 21, 2025, 05:28 PM UTC

    NetClient CS is currently working at expected speeds.