Supermetrics incident

Service disruption: Impacted services due to Cloudflare incident, November 18, 2025

Minor Resolved View vendor source →

Supermetrics experienced a minor incident on November 18, 2025 affecting Supermetrics Status and Supermetrics for Looker Studio and 1 more component, lasting 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:53 PM UTC
Resolved
Nov 19, 2025, 07:53 AM UTC
Duration
19h
Detected by Pingoru
Nov 18, 2025, 12:53 PM UTC

Affected components

Supermetrics StatusSupermetrics for Looker StudioAdformSupermetrics for Google SheetsSupermetrics HubAdjustSupermetrics for ExcelAdobe AnalyticsSupermetrics WebsiteSupermetrics API

Update timeline

  1. investigating Nov 18, 2025, 12:53 PM UTC

    We’re aware of the Cloudflare incident and that it may be impacting Supermetrics’ services.

  2. monitoring Nov 18, 2025, 03:02 PM UTC

    A fix has been implemented, and we believe the incident is now resolved. We will continue to monitor for errors to ensure all services are back to normal. Please reach out to Support if you continue to experience any other issues. Thank you for your patience and understanding.

  3. resolved Nov 19, 2025, 07:53 AM UTC

    This matter is now considered resolved, and performance is fully restored. Thank you for your patience and understanding.