Resolved after 35 minutes, affecting API and Console Platform, on October 7, 2026.
The issue causing slow responses and intermittent errors has been resolved. The Supermemory API and Console are operating normally again. Thank you for your patience.
Affected components
Update timeline
- identified Oct 07, 2026, 03:40 AM UTC
We’re investigating increased latency and intermittent errors affecting the Supermemory API and Console. Search requests may take longer than usual or return HTTP 500 errors, and Console pages may load slowly. We’ve narrowed down a likely cause and are evaluating a fix to restore normal performance. We’ll share another update as soon as more information is available.
- monitoring Oct 07, 2026, 04:14 AM UTC
a recent billing software update increased server CPU and memory usage, slowing other requests. The fix restores the previous billing library while keeping the billing improvements.
- resolved Oct 07, 2026, 04:16 AM UTC
The issue causing slow responses and intermittent errors has been resolved. The Supermemory API and Console are operating normally again. Thank you for your patience.
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