Superloop had 376 outages in the last 2 years — averaging 15 incidents per month.
There were 376 Superloop outages since February 23, 2026. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Affected Components: ACT Managed Wi-Fi Sep 2, 02:03:21 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 11 Kirinari St, Bruce ACT 2617
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 1, 23:20:18 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 185-211 Broadway, Ultimo NSW 2007
Type: Incident Affected Components: Q2 Platform Sep 1, 13:24:20 GMT+0 - Investigating - Our Network Operations team are investigating a systems issue affecting our Q2 platforms. Affected customers will experience unable to log in.
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 31, 16:44:27 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 29 Caxton Street Petrie Terrace Brisbane, QLD 4000
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 31, 11:17:48 GMT+0 - Investigating - We are currently investigating this incident. Aug 31, 11:14:07 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at * 2 Laurence Street, St Lucia, QLD, 4067 * 77 Sir Fred Schonell Dr, St Lucia QLD 4067 * 47 Munro Street St Lucia, Qld 4067 Aug 31, 11:17:11 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 30, 15:16:18 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 4A Elizabeth St, Kenilworth QLD 4574
Type: Incident Affected Components: VIC Managed Wi-Fi Aug 30, 10:57:37 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 60 Garden St South Yarra VIC 3141
Type: Incident Affected Components: Fiji Managed Wi-Fi Aug 30, 07:23:14 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Mana Island Mamanuca Islands, Fiji
Type: Incident Affected Components: NSW Managed Wi-Fi Aug 28, 13:28:47 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 289 King St Mascot, NSW 2020
Type: Incident Affected Components: PNG Managed Wi-Fi Aug 28, 03:38:29 GMT+0 - Investigating - Network Operations is currently investigating a partial outage at Champion Parade, Port Moresby
Type: Incident Affected Components: VIC Managed Wi-Fi Aug 27, 22:47:53 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 127 Leicester St, Carlton VIC 3053
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 26, 23:09:42 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 4 National Park Road, Nambour, QLD 4560
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 26, 23:02:24 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 80 Coronation, Nambour, QLD, 4560
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 26, 20:58:20 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 67 Bulcock St Caloundra QLD 4551
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 26, 19:30:24 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 20 Minchinton St, Caloundra QLD 4551
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 26, 05:54:53 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 28/32 Morrow St, Taringa QLD 4068
Type: Incident Affected Components: QLD Managed Wi-Fi Aug 25, 03:11:06 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 1827 David Low Way, Coolum Beach QLD 4573
Type: Incident Affected Components: VIC Managed Wi-Fi Aug 25, 01:53:03 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 5 Lincoln Sq S, Carlton, Victoria 3053, Australia
Type: Incident Affected Components: Vanuatu Managed Wi-Fi Aug 24, 14:44:39 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Elluk Road, Off Kumul Highway, Erakor Lagoon, Port Vila, Vanuatu
Type: Incident Affected Components: PNG Managed Wi-Fi Aug 24, 04:33:28 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at * Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea * Champion Parade, Port Moresby * Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea * 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Type: Incident Affected Components: NSW Managed Wi-Fi Aug 24, 00:48:10 GMT+0 - Identified - A power outage in the 200 Gilchrist Dr, Campbelltown NSW 2560 is affecting our network services. The power disruption is impacting our infrastructure, resulting in temporary loss of connectivity for customers in the affected area. Power and network services are expected to be restored by 13:30 PM AEST by local utility provider.
Type: Incident Affected Components: NSW Managed Wi-Fi Aug 23, 22:50:56 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 12 Phillip St, Parramatta NSW 2150 - Public WiFi
Type: Incident Affected Components: PNG Managed Wi-Fi Aug 23, 20:54:21 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Type: Incident Affected Components: Fiji Managed Wi-Fi Aug 23, 08:51:42 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Nadi Bay, Wailoaloa Rd, Nadi, Fiji
Type: Incident Affected Components: VIC Managed Wi-Fi Aug 23, 02:58:06 GMT+0 - Identified - A power outage in the is affecting our network services. The power disruption is impacting our infrastructure, resulting in temporary loss of connectivity for customers in the affected area. Power and network services are expected to be restored by 3:00 PM AEST by local utility provider.