Superloop had 367 outages in the last 2 years — averaging 15 incidents per month.
There were 367 Superloop outages since February 23, 2026. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 19:59:13 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 58 Station Street, Burwood, Vic 3125
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 19:39:20 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 1 Delany Avenue, Burwood, VIC, 3125
Type: Incident Affected Components: QLD Managed Wi-Fi Oct 1, 16:07:00 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 164 Horton Pde, Maroochydore, Queensland 4558
Type: Incident Affected Components: VIC Managed Wi-Fi Oct 1, 03:08:20 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 29/35 Lake St 35 Lake St, Caroline Springs VIC 3023
Type: Incident Affected Components: ACT Managed Wi-Fi Sep 30, 17:30:00 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 7-9 Moore Street, Canberra ACT 2601 Sep 30, 17:34:40 GMT+0 - Monitoring - We are continuing to work on a fix for this incident.
Type: Incident Affected Components: Samoa Managed Wi-Fi Sep 30, 10:33:17 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Beach Rd Apia, Samoa
Type: Incident Affected Components: Fiji Managed Wi-Fi Sep 30, 06:05:03 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Mana Island Mamanuca Islands, Fiji
Type: Incident Affected Components: PNG Managed Wi-Fi Sep 30, 01:12:42 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 29, 12:33:04 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480
Type: Incident Affected Components: Fiji Managed Wi-Fi Sep 29, 05:57:25 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Queens Rd, Pacific Harbour, Fiji
Type: Incident Affected Components: WA Managed Wi-Fi Sep 29, 02:05:59 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at the following addresses: 63 Jackson Rd, Karawara WA 6152 Kent Street, Bentley, Western Australia, 6102 61 Wilson Street, Kalgoorlie, Western Australia 6430 209 Kent St 209 Kent St, Karawara WA 6152 Building 431 Cnr Beazley Avenue &, University Bvd, Bentley WA 6102 1 Kyle Ave, Bentley WA 6102
Type: Incident Affected Components: QLD Managed Wi-Fi Sep 28, 21:02:15 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 84 O'Keefe St Woolloongabba, QLD 4102
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 28, 13:29:49 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 15 Thompsons Rd, Pokolbin NSW 2320
Type: Incident Affected Components: VIC Managed Wi-Fi Sep 28, 09:03:34 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 29-35 Lake St, Caroline Springs, Victoria 3023, Australia
Type: Incident Affected Components: PNG Managed Wi-Fi Sep 28, 05:34:09 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea Sep 28, 05:40:42 GMT+0 - Monitoring - We have implemented a fix and currently monitoring the result.
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 27, 23:28:58 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Western Ave Camperdown, NSW 2006
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 26, 03:56:06 GMT+0 - Investigating - Network Operations is currently investigating a partial service interruption at Settlement City Shopping Center Port Macquarie NSW 2444
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 25, 23:32:11 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at UNSW Village, Gate 2 High Street Randwick, NSW, 2031
Type: Incident Affected Components: PNG Managed Wi-Fi Sep 25, 13:33:47 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea
Type: Incident Affected Components: VIC Managed Wi-Fi Sep 25, 02:09:52 GMT+0 - Investigating - Network Operations is currently investigating a partial service interruption at 484 Elgar Road, Box Hill, VIC, 3128
Type: Incident Affected Components: QLD Managed Wi-Fi Sep 24, 21:21:45 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 108 Margaret St, Brisbane City QLD 4000
Type: Incident Affected Components: NSW Managed Wi-Fi Sep 24, 20:35:19 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 13a church ave, Mascot NSW 2020
Type: Incident Affected Components: NSW FTTP Sep 24, 17:42:46 GMT+0 - Investigating - Network Operations is currently investigating a sitewide Public Wi-Fi service interruption at 12 Phillip St, Parramatta NSW 2150
Type: Incident Affected Components: QLD Managed Wi-Fi Sep 24, 17:38:21 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 17-19 Mooloolaba Esp, Mooloolaba, Queensland 4557
Type: Incident Affected Components: QLD Managed Wi-Fi Sep 23, 18:19:27 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 97 Elizabeth St Brisbane, QLD 4000