Superloop Outage History

Superloop partial outage · 16 active incidents View live status →

Superloop had 150 outages in the last 2 years totaling 679h 31m of downtime — averaging 6.2 incidents per month.

There were 150 Superloop outages since March 11, 2026 totaling 679h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://smart-status.superloop.com

Notice May 30, 2026

14 Spring St, Box Hill, VIC, 3128 - SC Outage

Detected by Pingoru
May 30, 2026, 07:40 AM UTC
Resolved
May 30, 2026, 08:54 AM UTC
Duration
1h 14m
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 30, 2026, 07:40 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 14 Spring St, Box Hill, VIC, 3128

  2. resolved May 30, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

170 Kessels Rd, Nathan QLD 4111 - Degraded Performance

Detected by Pingoru
May 29, 2026, 11:33 PM UTC
Resolved
May 31, 2026, 11:34 PM UTC
Duration
2d
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 29, 2026, 11:33 PM UTC

    Network Operations is currently investigating a Degraded Performance at 170 Kessels Rd, Nathan QLD 4111

  2. resolved May 31, 2026, 11:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

1 Main St, Palmwoods QLD 4555 - Partial Service Interruption

Detected by Pingoru
May 29, 2026, 05:49 AM UTC
Resolved
May 29, 2026, 01:24 PM UTC
Duration
7h 35m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. identified May 29, 2026, 05:49 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  2. resolved May 29, 2026, 01:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

1998 Old Gympie RdGlass House Mountains QLD 4518, Australia - Partial Outage

Detected by Pingoru
May 29, 2026, 05:32 AM UTC
Resolved
Jun 03, 2026, 09:53 PM UTC
Duration
5d 16h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 29, 2026, 05:32 AM UTC

    Network Operations is currently investigating a Degraded Performance at 1998 Old Gympie RdGlass House Mountains QLD 4518, Australia

  2. resolved Jun 03, 2026, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

4 Maleny Street, Landsborough QLD 4550 - Partial Outage

Detected by Pingoru
May 29, 2026, 03:53 AM UTC
Resolved
May 29, 2026, 01:16 PM UTC
Duration
9h 23m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating May 29, 2026, 03:53 AM UTC

    Network Operations is currently investigating a Degraded Performance at 4 Maleny Street, Landsborough QLD 4550

  2. identified May 29, 2026, 03:54 AM UTC

    Power has been tripped to the networking equipment, and monitoring power outage in the area.

  3. resolved May 29, 2026, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

270 Joondalup Dr, Joondalup, Western Australia 6027 - Partial Outage

Detected by Pingoru
May 29, 2026, 01:23 AM UTC
Resolved
May 29, 2026, 03:00 AM UTC
Duration
1h 36m
Affected: Australia & New Zealand (WA Managed Wi-Fi)
Timeline · 3 updates
  1. investigating May 29, 2026, 01:23 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 270 Joondalup Dr, Joondalup, Western Australia 6027

  2. identified May 29, 2026, 01:42 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. resolved May 29, 2026, 03:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2026

80 Coronation, Nambour, QLD, 4560 - Partial Outage

Detected by Pingoru
May 28, 2026, 10:08 PM UTC
Resolved
May 28, 2026, 10:35 PM UTC
Duration
26m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 28, 2026, 10:08 PM UTC

    Network Operations is currently investigating a Partial Outage at 80 Coronation, Nambour, QLD, 4560

  2. resolved May 28, 2026, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2026

11 Kirinari St, Bruce ACT 2617 - Degraded Performance

Detected by Pingoru
May 28, 2026, 07:12 PM UTC
Resolved
Jun 04, 2026, 05:41 AM UTC
Duration
6d 10h
Affected: Australia & New Zealand (ACT Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 28, 2026, 07:12 PM UTC

    Network Operations is currently investigating a Degraded Performance at 11 Kirinari St, Bruce ACT 2617

  2. monitoring May 28, 2026, 07:30 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice May 28, 2026

40 Hunter Street, Lewisham, NSW 2049 - Partial Outage

Detected by Pingoru
May 28, 2026, 08:44 AM UTC
Resolved
May 28, 2026, 12:42 PM UTC
Duration
3h 57m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 3 updates
  1. investigating May 28, 2026, 08:44 AM UTC

    Network Operations is currently investigating a Degraded Performance at 40 Hunter Street, Lewisham, NSW 2049

  2. monitoring May 28, 2026, 12:13 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 28, 2026, 12:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2026

18 Lomond Cres, Caloundra West QLD 4551 - Degraded Performance

Detected by Pingoru
May 28, 2026, 12:50 AM UTC
Resolved
May 28, 2026, 01:25 AM UTC
Duration
34m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 28, 2026, 12:50 AM UTC

    Network Operations is currently investigating a Degraded Performance at 18 Lomond Cres, Caloundra West QLD 4551

  2. resolved May 28, 2026, 01:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2026

5 Fishermans Rd, Maroochydore QLD 4558 - SC Outage

Detected by Pingoru
May 27, 2026, 09:10 AM UTC
Resolved
May 28, 2026, 07:12 AM UTC
Duration
22h 2m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 27, 2026, 09:10 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore QLD 4558

  2. monitoring May 27, 2026, 11:50 AM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice May 27, 2026

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Detected by Pingoru
May 27, 2026, 08:48 AM UTC
Resolved
May 27, 2026, 08:40 PM UTC
Duration
11h 52m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 27, 2026, 08:48 AM UTC

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

  2. monitoring May 27, 2026, 11:40 AM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice May 27, 2026

34/36 Alexandra Parade, Maroochydore QLD 4558 - Degraded Performance

Detected by Pingoru
May 27, 2026, 05:51 AM UTC
Resolved
May 27, 2026, 09:32 AM UTC
Duration
3h 41m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 27, 2026, 05:51 AM UTC

    Network Operations is currently investigating a Degraded Performance at 34/36 Alexandra Parade, Maroochydore QLD 4558

  2. monitoring May 27, 2026, 05:59 AM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice May 26, 2026

5 Whitaker Place Grafton, Auckland 1010, New Zealand - Partial Outage

Detected by Pingoru
May 26, 2026, 01:51 AM UTC
Resolved
May 26, 2026, 07:57 PM UTC
Duration
18h 5m
Affected: Australia & New Zealand (NZ Managed Wi-Fi)
Timeline · 3 updates
  1. investigating May 26, 2026, 01:51 AM UTC

    Network Operations is currently investigating a Partial Outage at 5 Whitaker Place Grafton, Auckland 1010, New Zealand

  2. monitoring May 26, 2026, 02:22 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 26, 2026, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2026

ECU Village Bunbury, 585 Robertson Dr, College Grove, Western Australia 6230 - Degraded Performance

Detected by Pingoru
May 26, 2026, 12:56 AM UTC
Resolved
May 26, 2026, 08:01 PM UTC
Duration
19h 4m
Affected: Australia & New Zealand (WA Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 26, 2026, 12:56 AM UTC

    Network Operations is currently investigating a Degraded Performance at ECU Village Bunbury, 585 Robertson Dr, College Grove, Western Australia 6230

  2. resolved May 26, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 25, 2026

3 Canberra Terrace, Kings Beach, QLD 4551 - Partial Outage

Detected by Pingoru
May 25, 2026, 02:56 PM UTC
Resolved
May 26, 2026, 02:43 AM UTC
Duration
11h 47m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 25, 2026, 02:56 PM UTC

    Network Operations is currently investigating a Partial Outage at 3 Canberra Terrace, Kings Beach, QLD 4551

  2. resolved May 26, 2026, 02:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 25, 2026

Beach Rd Apia, Samoa - Partial Outage

Detected by Pingoru
May 25, 2026, 12:40 PM UTC
Resolved
May 25, 2026, 10:40 PM UTC
Duration
9h 59m
Affected: Pacific Island Region (Samoa Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 25, 2026, 12:40 PM UTC

    Network Operations is currently investigating a Partial Outage at Beach Rd Apia, Samoa

  2. monitoring May 25, 2026, 02:30 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Minor May 25, 2026

42 Burgess St, Kings Beach QLD 4551 - Partial Outage

Detected by Pingoru
May 25, 2026, 07:07 AM UTC
Resolved
May 25, 2026, 08:30 AM UTC
Duration
1h 23m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 1 update
  1. investigating May 25, 2026, 07:07 AM UTC

    Network Operations is currently investigating a Degraded Performance at 42 Burgess St, Kings Beach QLD 4551

Read the full incident report →

Notice May 24, 2026

2 Mangrove Rd, Mackay QLD 4740 - Degraded Performance

Detected by Pingoru
May 24, 2026, 10:56 PM UTC
Resolved
May 28, 2026, 03:59 PM UTC
Duration
3d 17h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 24, 2026, 10:56 PM UTC

    Network Operations is currently investigating a Degraded Performance at 2 Mangrove Rd, Mackay QLD 4740

  2. resolved May 28, 2026, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 24, 2026

1 Beerburrum St, Dicky Beach, QLD 4551 - Degraded Performance

Detected by Pingoru
May 24, 2026, 10:41 PM UTC
Resolved
May 25, 2026, 11:16 PM UTC
Duration
1d
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating May 24, 2026, 10:41 PM UTC

    Network Operations is currently investigating a Degraded Performance at 1 Beerburrum St, Dicky Beach, QLD 4551

  2. resolved May 25, 2026, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →