Superloop experienced a minor incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 04, 2026, 11:20 AM UTC
Type: Incident Duration: 21 hours and 56 minutes Affected Components: NSW Managed Wi-Fi, ACT Managed Wi-Fi, VIC Managed Wi-Fi Aug 4, 11:20:17 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at the addresses below * 319-325 Sussex St Sydney, NSW 2000 * 328 Flinders St, Melbourne, VIC 3000 * 45 Dooring St Dickson, ACT 2602 * 15 Bourke Road Mascot, NSW 2020 Aug 4, 12:09:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 09:16:05 GMT+0 - Resolved - This incident has been resolved.