Superloop incident

Systems Outage - Monitoring Platforms

Notice Resolved

Superloop experienced a notice incident on July 30, 2026 affecting Core Systems (Q2 Platform), lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 12:55 AM UTC
Resolved
Jul 30, 2026, 04:12 AM UTC
Duration
3h 16m
Detected by Pingoru
Jul 30, 2026, 12:55 AM UTC

Affected components

Core Systems (Q2 Platform)

Update timeline

  1. investigating Jul 30, 2026, 12:55 AM UTC

    Our Network Operations team are investigating a systems issue affecting our Monitoring platforms.

  2. monitoring Jul 30, 2026, 02:57 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 30, 2026, 04:12 AM UTC

    This incident has been resolved.