Superloop incident

50 Barry St & 127 Leicester St Carlton Melbourne, VIC 3053 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 11, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 9h 54m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:10 AM UTC
Resolved
May 11, 2026, 01:04 PM UTC
Duration
9h 54m
Detected by Pingoru
May 11, 2026, 03:10 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 11, 2026, 03:10 AM UTC

    Network Operations is currently investigating a Degraded Performance at 50 Barry St & 127 Leicester St Carlton Melbourne, VIC 3053

  2. monitoring May 11, 2026, 03:35 AM UTC

    We implemented a fix and are currently monitoring the result.