Superloop incident

200 Gilchrist Dr, Campbelltown NSW 2560 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 10, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 03:03 PM UTC
Resolved
May 10, 2026, 10:47 PM UTC
Duration
7h 43m
Detected by Pingoru
May 10, 2026, 03:03 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 10, 2026, 03:03 PM UTC

    Network Operations is currently investigating a Degraded Performance at 200 Gilchrist Dr, Campbelltown NSW 2560

  2. monitoring May 10, 2026, 04:56 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 10, 2026, 10:47 PM UTC

    This incident has been resolved.