Superloop incident

Jacksons Parade National Capital District, Papua New Guinea - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 9, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 15h 56m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 06:31 AM UTC
Resolved
May 09, 2026, 10:27 PM UTC
Duration
15h 56m
Detected by Pingoru
May 09, 2026, 06:31 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating May 09, 2026, 06:31 AM UTC

    Network Operations is currently investigating a Degraded Performance at Jacksons Parade National Capital District, Papua New Guinea.

  2. resolved May 09, 2026, 10:27 PM UTC

    This incident has been resolved.