Superloop incident

Victoria Rd & Pemberton St, Parramatta, New South Wales 2150 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on May 6, 2026 affecting Australia & New Zealand (NSW Managed Wi-Fi), lasting 20d 15h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:29 PM UTC
Resolved
May 27, 2026, 08:28 AM UTC
Duration
20d 15h
Detected by Pingoru
May 06, 2026, 04:29 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 06, 2026, 04:29 PM UTC

    Network Operations is currently investigating a Partial Outage at Victoria Rd & Pemberton St, Parramatta, New South Wales 2150

  2. monitoring May 06, 2026, 05:43 PM UTC

    We implemented a fix and are currently monitoring the result.