Superloop incident

800 Swanston St, Carlton, VIC 3053 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 6, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 10h 12m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 06:37 AM UTC
Resolved
May 06, 2026, 04:50 PM UTC
Duration
10h 12m
Detected by Pingoru
May 06, 2026, 06:37 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 06, 2026, 06:37 AM UTC

    Network Operations is currently investigating a Degraded Performance at 800 Swanston St, Carlton, VIC 3053

  2. monitoring May 06, 2026, 09:20 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 06, 2026, 04:50 PM UTC

    This incident has been resolved.