Sunbit incident

Issues Processing Applications

Resolved after 4 hours 22 minutes, affecting Sunbit iOS App and Sunbit Online Checkout and 1 more, on April 27, 2023.

resolved Apr 28, 2023, 02:48 AM UTC

We are no longer seeing errors when processing applications. The issue has been resolved and systems are stable.

Started
Apr 27, 2023, 10:26 PM UTC
Resolved
Apr 28, 2023, 02:48 AM UTC
Duration
4h 22m
Detected by Pingoru
Apr 27, 2023, 10:26 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-Qualification

Update timeline

  1. identified Apr 27, 2023, 10:26 PM UTC

    We have identified an issue which caused some applications to fail. Our engineering team is continuing to monitor. We will provide another update as soon as more information becomes available.

  2. identified Apr 27, 2023, 10:34 PM UTC

    We have identified an issue which caused some applications to fail. Our engineering team is continuing to monitor. We will provide another update as soon as more information becomes available.

  3. monitoring Apr 28, 2023, 12:02 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 28, 2023, 02:48 AM UTC

    We are no longer seeing errors when processing applications. The issue has been resolved and systems are stable.

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