Sunbit incident

Support Service Disruption

Resolved after 14 hours 24 minutes, affecting Sunbit iOS App, on November 17, 2023.

identified Nov 17, 2023, 01:56 AM UTC

We are currently experiencing a service disruption with our ISP impacting phone, email, and chat support. Our team is working to identify the root cause and implement a solution. We will update once the issue is confirmed resolved.

Started
Nov 17, 2023, 01:56 AM UTC
Resolved
Nov 17, 2023, 04:21 PM UTC
Duration
14h 24m
Detected by Pingoru
Nov 17, 2023, 01:56 AM UTC

Affected components

Sunbit iOS App

Update timeline

  1. identified Nov 17, 2023, 01:56 AM UTC

    We are currently experiencing a service disruption with our ISP impacting phone, email, and chat support. Our team is working to identify the root cause and implement a solution. We will update once the issue is confirmed resolved.

  2. resolved Nov 17, 2023, 04:21 PM UTC

    The issue has been resolved.

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