SumUp experienced a minor incident on June 11, 2026 affecting Card Readers and Online Payments and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 03:45 PM UTC
Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Logins (Full outage)
- investigating Jun 11, 2026, 06:34 PM UTC
Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Tap to Pay on iPhone (Degraded performance) Tap to Pay on Android (Degraded performance) Online Payments (Degraded performance) Card Readers (Degraded performance) Payouts (Degraded performance) Payment Links (Degraded performance) Logins (Full outage)
- monitoring Jun 11, 2026, 06:58 PM UTC
Status: Monitoring An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Payouts (Degraded performance) Payment Links (Degraded performance) Logins (Full outage) Tap to Pay on iPhone (Degraded performance) Card Readers (Degraded performance) Online Payments (Degraded performance) Tap to Pay on Android (Degraded performance)
- monitoring Jun 11, 2026, 07:00 PM UTC
Status: Monitoring Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page "status page": https://status.sumup.com. Affected components Tap to Pay on iPhone (Degraded performance) Tap to Pay on Android (Degraded performance) Card Readers (Degraded performance) Online Payments (Degraded performance) Payouts (Degraded performance) Payment Links (Degraded performance) Logins (Full outage)
- monitoring Jun 11, 2026, 08:18 PM UTC
Status: Monitoring Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page "status page": https://status.sumup.com. Affected components Tap to Pay on iPhone (Operational) Tap to Pay on Android (Operational) Card Readers (Operational) Payment Links (Operational) Logins (Operational) Online Payments (Operational) Payouts (Operational)
- resolved Jun 11, 2026, 08:21 PM UTC
Status: Resolved Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page "status page": https://status.sumup.com. Affected components Card Readers (Operational) Online Payments (Operational) Payment Links (Operational) Logins (Operational) Payouts (Operational) Tap to Pay on iPhone (Operational) Tap to Pay on Android (Operational)