Sumo Logic US1 incident

Problem with Billing and Account Management in Canada (CA)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on June 8, 2026 affecting Billing and Account Management, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 06:07 AM UTC
Resolved
Jun 08, 2026, 06:27 AM UTC
Duration
19m
Detected by Pingoru
Jun 08, 2026, 06:07 AM UTC

Affected components

Billing and Account Management

Update timeline

  1. investigating Aug 17, 2026, 07:42 AM UTC

    We are currently investigating reports of problems with Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.

  2. monitoring Aug 17, 2026, 07:42 AM UTC

    We have implemented a fix for the issue affecting Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  3. resolved Aug 17, 2026, 07:43 AM UTC

    We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.