Sumo Logic US1 incident

Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on August 5, 2026 affecting Cloud SIEM Processing and Data Indexing, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 08:16 AM UTC
Resolved
Aug 05, 2026, 09:22 AM UTC
Duration
1h 5m
Detected by Pingoru
Aug 05, 2026, 08:16 AM UTC

Affected components

Cloud SIEM ProcessingData Indexing

Update timeline

  1. investigating Aug 05, 2026, 08:16 AM UTC

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

  2. monitoring Aug 05, 2026, 08:28 AM UTC

    We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

  3. monitoring Aug 05, 2026, 08:35 AM UTC

    We are continuing to monitor the fix for Data Indexing.

  4. monitoring Aug 05, 2026, 09:00 AM UTC

    We are continuing to monitor the fix for Data Indexing.

  5. monitoring Aug 05, 2026, 09:13 AM UTC

    We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

  6. resolved Aug 05, 2026, 09:22 AM UTC

    We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.