Sumo Logic US1 incident

Problem with Cloud SIEM Processing in Europe 1 (EU)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on August 19, 2026 affecting Cloud SIEM Processing, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 05:44 PM UTC
Resolved
Aug 19, 2026, 06:31 PM UTC
Duration
47m
Detected by Pingoru
Aug 19, 2026, 05:44 PM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Aug 19, 2026, 05:44 PM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

  2. identified Aug 19, 2026, 06:15 PM UTC

    We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

  3. monitoring Aug 19, 2026, 06:23 PM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

  4. resolved Aug 19, 2026, 06:31 PM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.