Sumo Logic US1 incident

Problem with Cloud SIEM Processing in North America 2 (US2)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on September 3, 2026 affecting Cloud SIEM Processing, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:19 PM UTC
Resolved
Sep 04, 2026, 02:36 AM UTC
Duration
4h 17m
Detected by Pingoru
Sep 03, 2026, 10:19 PM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Sep 03, 2026, 10:19 PM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

  2. monitoring Sep 04, 2026, 02:23 AM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

  3. resolved Sep 04, 2026, 02:36 AM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.