Sumo Logic US1 incident

Problem with Cloud SIEM Processing in Europe 1 (EU)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on September 7, 2026 affecting Cloud SIEM Processing, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 08:41 PM UTC
Resolved
Sep 07, 2026, 08:56 PM UTC
Duration
14m
Detected by Pingoru
Sep 07, 2026, 08:41 PM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Sep 07, 2026, 08:41 PM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

  2. identified Sep 07, 2026, 08:42 PM UTC

    We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

  3. monitoring Sep 07, 2026, 08:51 PM UTC

    We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

  4. resolved Sep 07, 2026, 08:56 PM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.