Sumo Logic US1 incident

Problem with Cloud SIEM Processing in North America 2 (US2)

Sumo Logic US1 experienced a minor incident on October 1, 2026 affecting Cloud SIEM Processing, lasting 38m. The incident has been resolved; the full update timeline is below.

Started: Oct 01, 2026, 09:03 AM UTC
Resolved: Oct 01, 2026, 09:42 AM UTC
Duration: 38m
Detected by Pingoru: Oct 01, 2026, 09:03 AM UTC

Affected components

Cloud SIEM Processing

Update timeline

monitoring Oct 01, 2026, 09:03 AM UTC

We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
resolved Oct 01, 2026, 09:42 AM UTC

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.