Sumo Logic US1 incident

Problem with Cloud SIEM Processing in North America 2 (US2)

Minor Resolved View vendor source →

Sumo Logic US1 experienced a minor incident on October 2, 2026 affecting Cloud SIEM Processing, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 06:23 AM UTC
Resolved
Oct 02, 2026, 07:28 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 02, 2026, 06:23 AM UTC

Affected components

Cloud SIEM Processing

Update timeline

  1. investigating Oct 02, 2026, 06:23 AM UTC

    We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.

  2. identified Oct 02, 2026, 07:11 AM UTC

    We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

  3. resolved Oct 02, 2026, 07:28 AM UTC

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.