SugarSync incident

System Outage

Major Resolved View vendor source →

SugarSync experienced a major incident on December 22, 2020 affecting Web Application and Desktop Application and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2020, 04:58 PM UTC
Resolved
Dec 22, 2020, 05:39 PM UTC
Duration
41m
Detected by Pingoru
Dec 22, 2020, 04:58 PM UTC

Affected components

Web ApplicationDesktop ApplicationMobile Applications

Update timeline

  1. investigating Dec 22, 2020, 04:58 PM UTC

    We are currently investigating some network issues in our data center, which is causing SugarSync.com to not be reachable.

  2. resolved Dec 22, 2020, 05:39 PM UTC

    This incident has been resolved.