SugarSync incident

Login issues with some SugarSync accounts

Major Resolved View vendor source →

SugarSync experienced a major incident on February 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 07:30 PM UTC
Resolved
Feb 06, 2024, 07:30 PM UTC
Duration
—
Detected by Pingoru
Feb 06, 2024, 07:30 PM UTC

Update timeline

  1. resolved Feb 06, 2024, 07:41 PM UTC

    Our engineers investigated an issue that was preventing some users from logging in to their accounts. That issue appears to be resolved now. If you still cannot log into your account, please submit a ticket to support.