Sucuri incident

Degraded Performance on WAF Cluster 39

Major Resolved View vendor source →
Started
Feb 06, 2026, 11:50 PM UTC
Resolved
Feb 07, 2026, 08:02 AM UTC
Duration
8h 12m
Detected by Pingoru
Feb 06, 2026, 11:50 PM UTC

Affected components

Europe WestEurope Central

Update timeline

  1. investigating Feb 06, 2026, 11:50 PM UTC

    We are currently mitigating a network-related issue affecting a subset of traffic originating from the Paris (EU) region. As part of this mitigation, a specific IP associated with Cluster 39 has been temporarily blackholed in the Paris PoP to protect overall platform stability. Impact: Some customers accessing their websites from Paris and parts of the EU may experience connectivity issues. Traffic from other regions remains unaffected. No data loss has been observed. Mitigation Actions: Cluster 39 has been temporarily blackholed in the Paris PoP as a containment measure. Impacted customers may experience service disruption in that region until the issue is fully resolved. Support: If you are experiencing issues accessing your site from the Paris/EU region, please contact Support so we can promptly move your site to an alternate cluster.

  2. resolved Feb 07, 2026, 08:02 AM UTC

    The network related issue that was affecting Cluster 39 in the Paris (EU) region has been resolved and the IP is no longer blackholed.

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