Sucuri incident

We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall.

Minor Resolved View vendor source →

Sucuri experienced a minor incident on November 11, 2025 affecting North America West and North America Central and 1 more component, lasting 28d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 03:20 PM UTC
Resolved
Dec 09, 2025, 06:59 PM UTC
Duration
28d 3h
Detected by Pingoru
Nov 11, 2025, 03:20 PM UTC

Affected components

North America WestNorth America CentralNorth America EastNorth America South EastEurope WestEurope CentralAsia EastSouth AmericaAustraliaDDoS Mitigation Platforms

Update timeline

  1. investigating Nov 11, 2025, 03:20 PM UTC

    We are currently investigating this issue.

  2. identified Nov 12, 2025, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2025, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 09, 2025, 06:59 PM UTC

    This incident has been resolved.