Substack incident

Substack Availability Issues

Major Resolved View vendor source →
Started
Feb 11, 2026, 02:24 PM UTC
Resolved
Feb 11, 2026, 03:45 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 11, 2026, 02:24 PM UTC

Affected components

Substack publicationsWriter dashboardsSubstack.com

Update timeline

  1. investigating Feb 11, 2026, 02:24 PM UTC

    We are investigating an issue loading substack.com

  2. identified Feb 11, 2026, 02:41 PM UTC

    We've identified the issue and are deploying changes to address.

  3. identified Feb 11, 2026, 02:53 PM UTC

    We are continuing to work to restore service. Currently all Substack clients and services are experiencing elevated error rates and degraded performance.

  4. identified Feb 11, 2026, 02:57 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 11, 2026, 03:10 PM UTC

    We have deployed a fix and are continuing to see recovery.

  6. monitoring Feb 11, 2026, 03:15 PM UTC

    All Substack services have been restored and error rates and latency have returned to normal levels. Our team is continuing to monitor.

  7. resolved Feb 11, 2026, 03:45 PM UTC

    This incident has been resolved.

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