Subbly experienced a major incident on July 2, 2022 affecting Legacy Website Builder & Hosting, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Legacy Website Builder & Hosting
Update timeline
- identified Jul 02, 2022, 01:34 AM UTC
The server cluster is working slower due to abnormally high traffic. We are proactively working on mitigating the performance deficiency.
- identified Jul 02, 2022, 01:58 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 02, 2022, 02:20 AM UTC
We’ve identified the cause and are deploying mitigation measures. Performance may be intermittent.
- monitoring Jul 02, 2022, 03:01 AM UTC
Mitigations have been implemented and we are monitoring the results.
- resolved Jul 02, 2022, 03:52 AM UTC
The incident was fully resolved. Apologies for any inconvenience.