Subbly experienced a major incident on March 24, 2026 affecting Website Builder, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Website Builder
Update timeline
- investigating Mar 24, 2026, 12:12 PM UTC
We are currently experiencing an issue where the AI Builder preview may appear offline or fail to load. Our team is aware of the issue and actively working on identifying the cause and resolving it as quickly as possible. We’ll share an update as soon as we have more information.
- resolved Mar 24, 2026, 12:17 PM UTC
The issue with the AI Builder preview not loading has now been resolved. Everything should be functioning as expected.