Subbly incident

Slower response times of the admin

Major Resolved View vendor source →

Subbly experienced a major incident on March 15, 2023 affecting Admin, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 02:37 PM UTC
Resolved
Mar 15, 2023, 03:34 PM UTC
Duration
57m
Detected by Pingoru
Mar 15, 2023, 02:37 PM UTC

Affected components

Admin

Update timeline

  1. investigating Mar 15, 2023, 02:37 PM UTC

    We're having some difficulties with the response times of the admin after the recent admin rollout. We're investigating and will be back with you shortly. Sorry for any inconvenience, we're on the case.

  2. investigating Mar 15, 2023, 02:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 15, 2023, 03:24 PM UTC

    We found the source of the issue, working on fixing it right now.

  4. resolved Mar 15, 2023, 03:34 PM UTC

    Issue has been fixed now. We had an unintentional DDoS attack which caused the problem, solution has been delivered for it. All systems are up and operational. Apologies for slower response times, you might have been experiencing problems logging in as well. For any further questions, please check in with the support team.