Subbly incident

Billing Engine - Might delay renewals

Minor Resolved View vendor source →

Subbly experienced a minor incident on March 15, 2024 affecting Billing Engine, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2024, 12:38 PM UTC
Resolved
Mar 15, 2024, 03:37 PM UTC
Duration
2h 58m
Detected by Pingoru
Mar 15, 2024, 12:38 PM UTC

Affected components

Billing Engine

Update timeline

  1. investigating Mar 15, 2024, 12:38 PM UTC

    We're currently investigating an incident with the Billing engine, there might be delays to subscription renewals. If you're facing any major issues, please contact support to report it.

  2. investigating Mar 15, 2024, 12:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 15, 2024, 03:37 PM UTC

    Incident has been resolved, impact was minimal. All services are running normally and optimally.