Resolved after 14 hours 19 minutes, affecting Acquirers and payment methods, on July 2, 2026.
From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.
Affected components
Update timeline
- investigating Jul 02, 2026, 01:37 PM UTC
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
- identified Jul 02, 2026, 03:07 PM UTC
We’re currently seeing a degradation of the WeChat Pay payment method. Our partner has identified the cause and is working on a fix.
- identified Jul 02, 2026, 07:23 PM UTC
WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We are actively monitoring and will provide a further update as more information becomes available.
- resolved Jul 03, 2026, 03:56 AM UTC
From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.
Your product runs on more than Stripe
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services