Resolved after 5 minutes, affecting Frontend and API, on May 12, 2025.
The issue has been identified as a malformed URL. Steps to resolve: - in the URL that is currently returning the 404 page, remove all text AFTER ...streamtime.net - hit return, page should load Alternatively: - Visit streamtime.net - click login in upper right - you should be able to log in as normal
Affected components
Update timeline
- investigating May 12, 2025, 12:15 AM UTC
We have had some reports of Streamtime not being accessible. Our team are aware of these reports and are working on it as our highest priority. More updates to follow.
- investigating May 12, 2025, 12:20 AM UTC
The issue has been identified as a malformed URL. Steps to resolve: - in the URL that is currently returning the 404 page, remove all text AFTER ...streamtime.net - hit return, page should load Alternatively: - Visit streamtime.net - click login in upper right - you should be able to log in as normal
- resolved May 12, 2025, 12:21 AM UTC
This incident has been resolved.
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