Stream experienced a minor incident on August 5, 2026 affecting us-east, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
us-east
Update timeline
- investigating Aug 05, 2026, 05:05 PM UTC
We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.
- identified Aug 05, 2026, 09:08 PM UTC
The issue has been identified, and our engineering team is working to restore the data to its original state.
- resolved Aug 05, 2026, 09:14 PM UTC
The incident has been resolved.